Behind Every Booking, an AI Assist Quietly Arrives

Amadeus, the travel technology company whose systems sit behind airline and hotel bookings, is building new connections into Claude, the AI assistant from Anthropic. The move comes weeks after Amadeus closed its self-service developer portal, the channel outside programmers had used to build on its platform. The new ties are meant to serve two audiences: the developers who build on Amadeus's systems, and the travel industry's own workforce, the people who run those systems day to day. For the hotels and resorts that depend on Amadeus behind the scenes, it is a sign that the quiet machinery of booking and reservations is about to get an AI assist.

With reporting from Skift.